Which service type allows Lenovo customers to keep their storage media after service?

The service type that allows Lenovo customers to keep their storage media after service is known as the "Keep Your Drive Service." This service is designed to provide customers with peace of mind regarding their sensitive data. During repairs, particularly those involving hard drives or solid-state drives, customers can maintain ownership of their data storage devices instead of returning them to Lenovo. This is especially important in cases where the drive may hold confidential or personal information that the customer does not wish to relinquish.

The other service types mentioned typically involve the return of the storage media. For instance, return and replace service usually means that the faulty part is shipped back to Lenovo while a new or refurbished part is sent. Full service replacement generally includes replacing the entire system or component, including the storage media, without the option for customers to retain their drives. Lastly, the express service option focuses on expedited service times, but it does not offer the same retention of the storage media as the Keep Your Drive Service does.