Which aspect of Lenovo products is not typically considered under warranty?

Prepare for the Lenovo Warranty Service Authorization Exam. Enhance your expertise with tailored questions, hints, and detailed explanations. Ensure you're ready to succeed!

Normal wear and tear is not typically considered under warranty because warranties are designed to cover defects in materials and workmanship that occur under normal usage conditions. This means that any degradation of the product or its components that arises simply from regular use over time, such as scratches, fading, or other signs of aging, falls outside the scope of warranty coverage. Manufacturers generally expect that products will endure a certain amount of wear during the course of their expected lifespan, and as such, they do not take responsibility for these types of damages.

In contrast, items like replacement of RAM, issues related to software installation, or problems with the display are typically covered under warranty as they can be linked to manufacturing defects or faults that occur during the product’s expected period of use, provided they are not a result of user actions or external factors. These categories are more representative of the types of warranty claims a customer might file when experiencing problems with their Lenovo product.

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