What type of device issues typically warrant warranty service from Lenovo?

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Battery problems are a common issue that typically warrant warranty service from Lenovo. When a device's battery fails to hold a charge, drains excessively, or shows abnormal behavior, these symptoms can indicate a manufacturing defect or functionality issue that falls under the warranty coverage. Manufacturers like Lenovo often include battery replacements as part of their warranty policies, as a malfunctioning battery directly impacts the device's performance and usability.

In contrast, attributable wear and tear is generally not covered by warranty since it is expected that devices will show signs of use over time. Custom software modifications can also void warranty coverage, as these changes are outside the manufacturer’s intended operation and may lead to unforeseen complications. Accidental physical damage is typically excluded from standard warranty coverage, as it is often viewed as a result of user negligence. Thus, battery problems represent a serviceable issue under warranty guidelines, aligning with consumer expectations for device reliability and function.

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