What condition allows batteries to be covered under Lenovo’s warranty?

Batteries are covered under Lenovo's warranty primarily when they exhibit normal wear and tear. This means that if the battery is no longer holding a charge effectively due to its age or typical usage patterns, it is eligible for warranty service. Normal wear and tear acknowledges that components like batteries have a finite lifespan and are subject to degradation over time under regular operating conditions. Warranty policies are designed to support customers in these scenarios, ensuring that those who rely on the battery for functionality can receive a replacement when the battery's performance declines naturally, without any external or intentional damage influencing its condition.

In contrast, scenarios such as physical damage, misuse, or damage from power surges are typically not covered under warranty because these conditions imply external factors or mishandling that undermine the product's integrity. These situations usually lead to denials of warranty claims since they point to user error or environmental issues rather than the expected lifecycle of the battery.