How often should customers check their warranty status?

Customers should regularly check their warranty status, particularly before initiating any repairs or claims. This practice ensures that they are aware of their current coverage, including what is included under the warranty and the specific terms and conditions that apply. Knowing the warranty status aids in avoiding unexpected costs and helps customers understand their rights and options when it comes to making a claim. By doing this proactively, customers can address potential issues before they escalate and ensure that they follow the correct procedures for warranty service.

In contrast, checking only when facing issues with a product may lead to confusion regarding what is covered or the process to take if something goes wrong. Likewise, checking annually or only at the time of purchasing a new product would not provide the necessary up-to-date information needed for effective warranty management. Regular checks empower customers with timely and relevant information, ultimately safeguarding their investment in Lenovo products.